Dear Smiling Teammates,

As we step into the month of love, warmth and meaningful connections, we are excited to bring you another vibrant edition of SpicyReflection filled with positivity, inspiration and moments that truly touch the heart.

Kick off your journey with our Customer Delight moments, where an exciting line-up of videos capture genuine smiles, unforgettable experiences and heart-warming interactions. These moments celebrate the joy of connection and are sure to brighten your day and lift your spirits. 😊

This month, our “My City, My Place” feature shines the spotlight on the culturally rich and dynamic city of Ahmedabad. A city where tradition beautifully blends with modernity. Ahmedabad is known for its vibrant heritage, architectural marvels, soulful festivals and warm hospitality. From its iconic landmarks and flavoursome cuisine to its thriving spirit and timeless charm, explore the essence of Ahmedabad through engaging stories and captivating visuals.

A heartfelt thank you to everyone who participated in the January 2026 SpicyReflection Quiz. Congratulations to Ms. Neha Thakur from Team Ahmedabad for emerging as the winner! Wishing all participants the very best for the February 2026 quiz – get ready to test your knowledge and make your mark.

We are also delighted to recognised Ms. Bhagwati (emotional connection with young traveler) and Ms. Mahak Mirchandani (moment captured by) from Team Ahmedabad, winners of the ‘Click of the Month’ for January 2026. The outstanding photograph captured emotional connect with young passengers, creativity and excellence – well deserved applause!

Our Smile Campaign continues to spread happiness, kindness and heartfelt moments across our stations. This February, let us celebrate love in all its forms through compassion, teamwork and shared joy. Keep spreading smiles with colleagues and passengers alike and don’t forget to tag your moments with #SpreadSmile.

Dive into this edition with enthusiasm and warmth as we continue this beautiful journey together. Thank you for being an integral part of our story. Stay connected with us on Instagram, Facebook, Threads and YouTube for more love, laughter and inspiring moments ahead.

Keep Reading and Sharing!

Jai Hind!

Your Captain
GP Gupta